We are our clients’ consultants and strategic partners providing them with some comprehensive assistance in all their Foreign Trade operations. As consultants, our purpose is to provide them with the knowledge and experiences which are necessary to efficiently handle the documentation required for import and export operations, making us a crucial part of their business.
We count with great knowledge and experience in different areas of Foreign Trade, including Customs, Factories, Free Zones, Big Investment Projects and Special Regimes, among others. We also take accurate measurements to ensure traceability and the final destination of our clients’ operations.
Our team of professional experts in customs issues, enables us to provide an excellent service, covering such aspects as tariff classification, regulations, previous interventions, legal documentation, risk assessment among others.
As pioneers in this line of business, we got the ISO 9001 certification, and all our working processes are certified and audited permanently guaranteeing quality and the continuous improvement of our services.
We count with national and international coverage through our offices, strategically located. In this way, we are able to optimize costs and prevent unnecessary delays.
CUSTOMER EXPERIENCE
We stand out for focusing on our clients’ needs, offering a significant differential value. Through our Customer Experience Management, we establish a comprehensive and cooperative work methodology between our teams and the clients.
Our main objective is to work closely with them using innovative tools that optimize the logistics chain processes, perfectly integrating their operations.
WE FOCUS ON:
EFFICIENT COMMUNICATION
with our customers to improve proactivity, efficiency, and sympathy.
IDENTIFYING AND DETECTING
the causes that might produce deviations in the operations.
ANTICIPATING AND SOLVING
needs and incidents.
SMART
methodology where goals and objectives are defined.
FEEDBACK
for continuous improvement.
